Privacy Policy for Health & Life Coaching

Effective Date: 08/01/2025

1. Introduction

Welcome to Health & Life Coaching. I am committed to safeguarding your privacy and ensuring that your personal data is protected. This policy outlines how I collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Health & Life Coaching takes data protection seriously and complies with GDPR and the UK Data Protection Act 2018. ICO registration is currently in process, and this policy will be updated with the registration number once confirmed.

2. Data I Collect

  • Personal Identification Information: This includes your name, email address, phone number, and any information you provide when contacting me or subscribing to my services.

  • Usage Data: I use Squarespace Analytics to collect data about how visitors interact with my website. This may include information about your device (e.g., browser type, IP address), pages visited, time spent on the site, and referring URLs. This data helps me understand website performance and improve user experience.

3. How I Use Your Data

I use your data for the following purposes:

  1. To respond to your inquiries and provide the services you request.

  2. To send periodic emails about updates, promotions, or services you might be interested in (only with your explicit consent).

  3. To improve my website and services through analytics and feedback.

4. Data Sharing and Disclosure

I do not sell or rent your personal data to third parties. However, I may share your information with trusted third-party service providers for the following purposes:

  1. Performing statistical analysis.

  2. Sending emails or postal mail.

  3. Providing customer support.

Squarespace: My website is hosted on Squarespace, which provides analytics tools to help me understand website performance. Squarespace may process your data, such as IP addresses and browser information, in accordance with their Privacy Policy. Squarespace is committed to GDPR compliance and uses appropriate safeguards to protect your data.

5. Legal Basis for Processing

I process your personal data under the following legal bases:

  • Consent: For sending marketing emails or newsletters, only when you have explicitly opted in.

  • Legitimate Interests: To respond to your inquiries and improve my services.

  • Contractual Obligation: To provide services you have requested or agreed to.

6. Data Retention

I retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal or accounting purposes. Typically, I store data for up to 1 year after your inquiry unless otherwise required by law. Analytics data is stored by Squarespace and retained for a period determined by their data processing policies. For more details, please refer to Squarespace’s Privacy Policy.

7. Cookies

My website uses cookies to enhance your experience. Cookies are small text files placed on your device to collect standard internet log information and visitor behaviour data.

  • Squarespace Analytics Cookies: These cookies track visitor interactions with my website, such as pages visited and time spent on the site. This helps me improve website functionality and user experience.

  • You can manage your cookie preferences through your browser settings or the cookie banner provided on my website. For more details, please refer to my [Cookie Policy] (if applicable).

8. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data I hold about you.

  • Correction: You can request corrections to any inaccurate information.

  • Deletion: You can request the deletion of your personal data, subject to certain conditions.

  • Restriction: You can object to or restrict the processing of your personal data in specific circumstances.

  • Withdrawal of Consent: You can withdraw your consent for processing at any time, where consent is the legal basis for processing.

To exercise any of these rights, please contact me at emma@healthandlifecoaching.co.uk.

9. Changes to This Privacy Policy

I may update this privacy policy from time to time to reflect changes in legal or regulatory requirements. I encourage you to review this policy periodically to stay informed about how I am protecting your information.

10. Contact Me

If you have any questions about this privacy policy or how I handle your personal data, please contact me at:

Email: emma@healthandlifecoaching.co.uk
As Health & Life Coaching operates online, I do not maintain a physical office. For GDPR or legal inquiries requiring a physical address, please contact me directly at the email above.